Data Handling
A transparent explanation of how information flows through Quietli.
Conversations
Conversations are stored securely so you can return to them when you need.
Quietli does not require real names, email addresses, phone numbers, or government identification.
You control what information you choose to share.
Conversations are designed to remain anonymous unless you voluntarily disclose identifying information.
Authorized Quietli support staff may access conversations to provide support when needed.
Reviews
Reviews may be published on hospital profiles after moderation.
We review submissions to maintain quality, safety, and fairness.
Payments
Payment information is processed through Razorpay.
Transaction records may be retained for accounting and compliance purposes.
Retention
Some records may be retained for service quality, safety, fraud prevention, and legal compliance.
User Control
Users may request information about stored data where applicable.